Shipping & Delivery Policy

Shipping & Delivery:

All sales on EK13 Photography are FINAL as all the prints are custom made at the time of order. We do not hold an inventory.

EK13 Photography are working hard to get all orders out as quickly and as safely as possible. Due to the current U.K government lockdown/COVID-19 guidelines please allow 10 -14 working days for orders to arrive. We use Royal Mail recorded services for all items but alternative courier services can be arranged. If you would like more information please reach out to us via the contact form on the website.

Shipping and packaging costs are included in the item price for UK orders Only.

For orders shipping to EU countries, please expect delays of up to 2-3 weeks due to customs and the Brexit transition. Please bear with us whilst we work out the speediest way to shipping these orders.  

EU and International buyers – please use the contact form for shipping rates before purchasing your print.

All prints ordered will be shipped in protective environmental friendly packaging.

Customs Fees and Duty Charges are the responsibility of the buyer.

If you order goods from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for the payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which the goods are destined. We will not be liable or responsible if you break any such law.

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